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Store Information

Shipping Areas Available Japan / Mexico / Italy / France / Spain / United Kingdom / Turkey / Finland / Chile / Switzerland / Sweden / Canada / United States / Singapore / Belgium / Germany / Taiwan / Hong Kong / China / South Korea / Brazil / India / Australia / Indonesia / Netherlands / Philippines / Thailand (as of June 14, 2024)

If you wish to ship to a country not listed above, please contact us via email.

Shipping Costs

  • Shipping costs vary by country and may also differ based on the size and type of the product.

 

 

Delivery Time

  • Delivery times vary significantly by country.

    • Within Japan: 3 to 12 days (subject to changes based on carrier congestion).

    • Outside Japan: 7 to 25 days (subject to changes based on carrier congestion).

 

 

Shipping Carriers

  • Domestic shipments within Japan are generally sent via postal service.

  • Stickers and postcards are sent via regular mail.

  • Shipments outside Japan are sent via international postal service.

  • All international shipments include tracking numbers. Please check your shipment status at the following link: Japan Post Tracking

 

 

Important Notes

  • Orders cannot be canceled after the products have been shipped.

  • Address changes cannot be made after the products have been shipped.

  • If a product that has already been shipped is returned to us, we will resend it if you provide the correct address. In this case, additional shipping fees will apply.

  • In cases of issues such as products not arriving after shipping, we do not offer refunds or similar solutions unless the reason is due to our company sending the item to the wrong address. Please contact the shipping carrier for assistance.

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