Store Information

[Shipping Areas]

Jjapan / singapore / belgium / canada / united states / united kingdom / germany / taiwan / china / south korea / brazil / netherlands / philippines / denmark / norway / bosnia and herzegovina / hong kong / mexico / italy / france / spain / turkey / finland / chile / australia / indonesia / thailand / india / switzerland / sweden / new zealand / bulgaria / portugal (as of Januaryh, 2026)

If you would like to request shipping to countries other than those listed above, please contact us by email.

[Shipping Fees]

• Shipping costs vary depending on the destination country.

• Costs may also vary based on the size and type of the product.

[Delivery Times]

• Delivery times vary greatly depending on the country.

Within Japan: 3 to 12 days (may vary depending on the carrier's congestion level).
Outside Japan: 7 to 25 days (may vary depending on the carrier's congestion level).

[Shipping Carriers]

• Domestic shipments within Japan will primarily be handled by postal services.

• Stickers and postcards will be shipped via standard postal mail.

• Shipments outside Japan will be sent via international mail.

• All international shipments will include a tracking number, which can be checked via the link below:
  Japan Post Tracking Service

[Important Notes]

• Cancellations after the product has been shipped are generally not accepted.
  However, if the product is returned to us due to a delivery issue, we will resend it once you provide the correct address.
  Please note that additional shipping fees will be charged for the reshipment.

• Once the product has been shipped, the delivery address cannot be changed.

• For issues such as non-delivery after shipment, we will not issue refunds unless the non-delivery is due to a mistake on our part (e.g., incorrect address).
  Please contact the shipping carrier directly for further assistance.