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Store Information

Shipping Countries

If you wish to ship to a country not listed above, please contact us via email.

  • Shipping costs vary by country.

  • Delivery times vary significantly by country.

[Shipping Areas]

Japan / Mexico / Italy / France / Spain / UK / Turkey / Finland / Chile / Switzerland / Sweden / Canada / USA / Singapore / Belgium / Germany / Taiwan / Hong Kong / China / South Korea / Brazil / India / Australia / Indonesia / Netherlands / Philippines / Thailand (as of June 14, 2024)

If you would like to request shipping to countries other than those listed above, please contact us by email.

[Shipping Fees]

  • Shipping costs vary depending on the destination country.

  • Costs may also vary based on the size and type of the product.

[Delivery Times]

  • Delivery times vary greatly depending on the country.

Within Japan: 3 to 12 days (may vary depending on the carrier's congestion level).
Outside Japan: 7 to 25 days (may vary depending on the carrier's congestion level).

[Shipping Carriers]

  • Domestic shipments within Japan will primarily be handled by postal services.

  • Stickers and postcards will be shipped via standard postal mail.

  • Shipments outside Japan will be sent via international mail.

  • All international shipments will include a tracking number, which can be checked via the link below:
    Japan Post Tracking Service

[Important Notes]

  • Cancellations after the product has been shipped are generally not accepted.
    However, if the product is returned to us due to a delivery issue, we will resend it once you provide the correct address.
    Please note that additional shipping fees will be charged for the reshipment.

  • Once the product has been shipped, the delivery address cannot be changed.

  • For issues such as non-delivery after shipment, we will not issue refunds unless the non-delivery is due to a mistake on our part (e.g., incorrect address).
    Please contact the shipping carrier directly for further assistance.

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